Rank Higher on YouTube Search Results

Boost your YouTube presence and rank higher in search results with these proven strategies.

YouTube's main SEO factors are: 

  • Your video’s title
  • Description
  • Tags
  • Metadata
  • Watch time
  • Engagement

To control and improve your performance on these factors, here are nine tips and tricks.

1. Optimise video file name

Not only does renaming your video file name organise your files, it also enhances your video’s SEO. Since search engines cannot watch videos, they read the file names to understand what the video is about. 

Use a descriptive file name, add in your main keyword, and keep it to a maximum of 255 characters.

2. Improve video title

Your video’s title is one of the first things people see so you want to keep it short and catchy. The recommended length is around 60 characters and don’t jam it with search terms. 

Use 'power' words and keywords naturally and ensure that it accurately reflects your video’s content to avoid 'click-baiting'. 

Here’s an example of a catchy video title from Gordon Ramsay’s YouTube channel:

Gordon Ramsay Turns a Full Scottish Breakfast into a Sandwich

Another example is a video title from Simon Sinek's channel:

Empowering Leaders: Simon Sinek's Guide to Success | Full Conversation

In these examples, their well-known names were also included in the title as they will immediately catch the attention of users.

3. Maximise video description

Add something new to your video description that’s not on your video’s title and thumbnail. 

Hook viewers with a mini sales pitch of your content and ensure that this contains enough information for the search engine about the video’s topic. 

Using 150-300 characters, you should include:

  • An attention-grabbing statement, question, or fact that makes viewers want to learn more. 
  • Benefits: what will viewers gain by watching your video? Specify exactly what these are. 
  • Keywords: remember to use them naturally. 

For example, your perfect video description might look like this: 

"Tired of [focus keyword]? Our video reveals the top 3 secrets to finally [benefit of using the focus keyword]. Watch now and transform your [area the focus keyword applies to]!"

Include a short paragraph that describes your business near the end. Lastly, add links to your website and other social media channels and include the full URL: 'https//…'

4. Design an effective video thumbnail

Videos with an optimised thumbnail have a 15% increased chance of being clicked or viewed. Your thumbnail acts as mini billboard for your content, so it is crucial to make a strong first impression 

  • Keep it simple and avoid clutter so viewers can grasp the video’s concept at a glance. 
  • Use high-quality images as low-resolution or blurry thumbnails turn viewers away. 
  • Bright, bold, and vibrant colours with strong contrasts help your thumbnail stand out.
  • Overlay it with large, easy-to-read text that highlights what viewers will gain from watching your video and incorporate keywords naturally. 

For example, here is Simon Sinek’s simple video thumbnail with captivating and easy-to-read text.

Cre8ive Rank Higher on YouTube Thumbnail Example Simon Sinek

 

Another example is 60 Minutes Australia’s thumbnail with an attention-grabbing title, bright colours and strong contrast on the imagery:

 

Cre8ive Rank Higher on YouTube Thumbnail Example 60 Minutes Australia

5. Add closed captions and transcripts

To make your video accessible to everyone, adding captions and transcripts should be a default. 

It also helps viewers understand your content better and allows people who prefer watching videos without sound or are in a sound-sensitive environment to consume your content. Viewers watch captioned videos up to 40% longer

Additionally, closed captions and transcripts help search engines index your video more effectively and match it with relevant search queries.

  • Naturally mention keywords into your video so they show up in the transcript. 
  • If possible, offer captions and transcripts in different languages. This can significantly increase your potential audience reach.
  • Ensure proper formatting for readability. This includes using timestamps, paragraph breaks, and proper spelling and grammar.

6. Create video playlists

Creating playlists of your videos is important for your YouTube ranking because it enhances viewer engagement and watch time – two key factors in YouTube’s algorithm. 

Playlists encourage viewers to watch multiple videos in a sequence, increasing the total time they spend on your channel. This signals to YouTube that your content is valuable and engaging, which can lead to higher rankings in search results and suggested video sections. 

On top of that, playlists help organise your content, making it easier for viewers to find and consume more of your videos, further boosting your channel's visibility and performance.

Here are a few examples of Gordon Ramsay’s playlists on his channel which also allows viewers to select a playlist based on their interests: 

Cre8ive Rank Higher on YouTube Playlist Example Gordon Ramsay

7. Add video Schema markup

Google tries to automatically understand details on your video but adding a schema markup is like adding subtitles for search engines. Without a video schema markup, Google may not show your video pages in search results. 

  • Use Google's Video Object Schema: This is the specific format for marking up videos with schema. It includes key properties such as video title, description, thumbnail URL, upload date, and duration.
  • Detail Specification: Ensure you provide accurate and comprehensive information for each property when creating your schema markup. This includes the video title, a detailed description, the URL for the thumbnail image, the date the video was uploaded, and its duration. Precise details improve the chances of your video being accurately indexed and displayed by search engines.
  • Code Generation: Use free online tools to generate your video schema markup code. You simply enter your video's details and the tool creates the necessary code for you. Some popular options include Google's Structured Data Markup Helper and JSON-LD generators.
  • Code Implementation: After generating the schema markup code, integrate it into the HTML code of your web page where the video is embedded. This typically involves adding the JSON-LD script to the <head> or <body> section of your HTML document. Proper implementation ensures search engines can read and process the markup effectively, enhancing your video's visibility in search results.

8. Select relevant tags

Tags are essential keywords that assist viewers in finding your video on YouTube. 

First set up your YouTube channel’s tags which are keywords or phrases that describe the overall theme, content, or focus of your channel.

Under Settings, go to Channel and add your keywords under 'Basic info'.

Every time you upload a video, add tags which function as labels that categorise your video content, making it easier for those searching for specific topics to discover your video.

Choose tags that precisely represent the content of your video. This improves your video's visibility and ensures it reaches the right audience. Adding a mix of broad and specific tags can help cover a wider range of search queries, increasing the chances of your video being found.

9. Optimise video end screen

An End Screen, also known as an "End Card", appears in the final 5-20 seconds of a video. YouTubers use End Screens to promote other videos, playlists, merchandise, and external websites. They are an effective tool for increasing views, traffic, and subscribers.

Here's how it works:

When a viewer finishes watching your video, the End Screen encourages them to take further actions, such as watching more of your videos or subscribing to your channel. You can link to other videos and playlists, and include a prominent subscribe button on-screen.

Use an End Screen effectively by choosing what to promote. YouTube allows you to promote four "elements":

  • Subscribe Button: A clickable button that lets viewers subscribe to your channel.
  • Video or Playlist: Direct viewers to a specific video or playlist, either from your channel or another channel.
  • Channel: Link to another YouTube channel you want your audience to check out.
  • External Site: Direct viewers to your website or approved external sites.

It's best to use only 2-3 elements in each End Screen to avoid clutter and ensure your viewers know where to click.

Here are some examples of optimised End Screens:

Gordon Ramsay’s End Screen includes 3 elements: 2 videos and an image linked to his channel.

Cre8ive's Gordon Ramsay example of how to rank higher on Youtube with optimised end screens

 

Simon Sinek’s End Screen includes only 2 elements: a suggested video and a link to his channel.

Cre8ive's example of how to rank higher on Youtube with optimised end screens like Simon Sinek's

 

60 Minutes Austalia’s End Screen has 3 elements: 2 recommended videos and a link to their website. 

Cre8ive's example of how to rank higher on Youtube with optimised end screens 60 Minutes Australia

 

Finally, once your video has been uploaded, make sure you like it and ask others in your team to also like the video.


Boost that Bio: 7 Steps to Create the Perfect Instagram Bio

Here are seven steps you can put into action immediately to enhance your chances of increasing your followers.

Before we dive in, what exactly is an Instagram Bio?

Instagram bio sits beneath your profile picture and is used to describe what users can expect from you.

A bio includes:

  • A display name (aka the name field)
  • Page category
  • Pronouns
  • 150-character description
  • Five external links
  • Contact information

This is one of the first things your audience will look at, and for those brief seconds of attention, you want them to see WHY they should stay on your page and follow you. Your bio should let them know who you are and what you can offer for them.

1. Revamp your Display Name

Your profile or display name is like a “headline” for your bio, so ensure that it is correct and that you are leveraging it - as in use keywords in here.

Instead of putting your whole name here, you can add your first name or business name, and include a title or a phrase on how you want people to find you. Instagram allows you 64 characters for your display name. 

For our examples, we will use a bakery called “Cupcake Mania”. Currently, the bio looks like this: 

How to improve Instagram bio sample

First step, let’s improve this name by adding a mini description.

Cupcake Mania | Baker & Pastry Chef

This way, when people search for a baker or a pastry chef, the page has an increased chance of showing up in their results. 

2. Choose a Page Category

In this example, we should have "Bakery" especially if there is a physical shop. Otherwise, you can add "Entrepreneur" here.

Expert tip: Choosing "Entrepreneur" as your page category allows you to access the full music library on Instagram Reels and Stories.

The page category and pronouns are optional and do not count towards the 150-character limit. 

Simply tap on "Edit Profile" and type in that new display name. 

With these simple first steps, it now looks like this:

How to improve IG bio sample

3. Refresh those 150 characters

This limit may not seem a lot, but you’ll later see that you can use other tools to add more details in your bio. Right now, you have to input some crucial information about you or your business that will grab your audiences’ attention. 

- Add a Value Statement

Now that you already have your name/business name and some keywords on how people can find your page, you don’t have to include these on your bio.

You have to decide on a value statement. In other words, what you can offer to your audience. Keep it straightforward.

Value statement example for Cupcake Mania: 

We make personalised cupcakes & pastries for any occasion - large or small

With 74 characters, you were able to let your audience know something new about your business that may be exactly what they are looking for. 

- Build your Credibility

At this point, your audience may think that they’re on the right page if your value statement resonates with them. But how can they trust you? 

Your audience will most likely look at your posts and the number of followers you have to identify whether your page seems trustworthy or not. 

In your bio, you can add information on why your business is credible. 

For our example, you can add something like:

  • Whisking Since 2012 - which shows your experience
  • 100% Vegan Delights - if your target market are mainly vegans
  • Featured in NZ’s Top Bakeries for 2024 - highlight any awards or relevant accreditations

Adding a credibility statement will definitely set you apart from your competitors.

The bio is looking much better already:

Improve IG bio sample

4. Where they can find you

For brick-and-mortar businesses, you can include a location link that shows on your bio. 

You can do this on an Instagram business account by selecting "Business Address" still within the "Edit Profile" function and filling out the relevant information about your location. Once you’ve saved the changes, the address will be visible to anyone on Instagram. 

It will appear as a linked address that opens up real-time directions to your store. 

For example, Cupcake Mania adds its business location:

Improve Instagram bio sample

5. Maximise the use of Links

Instagram 2024 bios allows you to add 5 clickable links. Although these do not count toward your character limit, only the first link is automatically visible to your audience. The next 2-5 links are then shown once the "see more" option is clicked. 

Most will select their website to be first - could be the homepage or a specific page within the site. After web pages, you may want to include your other social media pages.

- Linktree

A solution to this “only one link immediately visible” challenge is Linktree, also known as the "link in bio tool". 

With this free tool, you can create and customise your own single link that serves as a landing page for an unlimited number of links to various web pages, social media channels, and other online content you’d like to share. 

If you cannot decide on which link you would like to spotlight, you can add all your relevant links to your Linktree and direct your audience to different destinations from a centralised location.

Cupcake Mania adds a customised Linktree to their bio:

Improve my Instagram bio sample

6. Add an Action Button

When you open an Instagram page, you will usually see the "Follow" and  "Message" buttons. Another thing you may see in that bio space for business pages is an Action button. 

To add an action button, open your Instagram business profile, select "Edit Profile", under "Public business information", you can find action button options:

  • "Contact" - to be contacted via phone or email
  • "Call" - to be contacted via phone only
  • "Learn More" - to add lead forms
  • "Book Now" - to book an appointment
  • "Reserve" - for reservations
  • "Order Food" - to get food deliveries or takeaway from your business

To add a "Contact" button, check that you have contact options such as your phone number and email. Ensure that the "Display contact info" toggle is switched on, which will then create a "Contact" button beside the first two buttons on your bio.

Other action buttons require you to have an existing account with a third-party app, website, or partner to use these.

Cupcake Mania's bio now looks like this to their followers:

Improve Instagram bio with linktree

7. Final Edits & Review

You have now included the key items you want your Instagram bio should have - a value and credibility statement, your location, relevant links that redirect your audience to your preferred landing page, and a contact button that makes it easy to reach you. 

Use a few relevant emojis to add colour to your bio or use them as a way to bullet your information.

Finally, you can always edit your bio by identifying and applying your brand’s voice and writing catchy phrases to further get your audience’s attention. Here’s the final crafted Instagram bio for our example: 

Improve Instagram bio with linktree and emojis

 

With only 135 characters used here and by knowing how to maximise different Instagram tools, your Instagram bio has been boosted and you will have improved the searchability of your Instagram account.


Unlocking Instagram’s Algorithm: 12 Tips for Boosting Visibility and Engagement

Decoding Instagram's algorithm is crucial for gaining visibility and engagement. In this article, we'll delve into a series of tips and hacks tailored to enhance your Instagram strategy.

1. Value Proposition

This refers to a statement that summarises why a customer should choose your product or service instead of your competitors. 

On Instagram, you’re not just promoting your company. You’re encouraging people to choose YOU and your content over others. 

Make sure that your Instagram bio is optimised to let your audience know what you offer and why they should follow you. Here are some examples:

Lululemon's Instagram Bio example for Unlocking Instagram's Algorithm

Lulelemon tells its audience that they provide inspiration and includes a hashtag which allows people to easily view related content. 

Claire Turnbull's Instagram bio as an example for Unlocking Instagram's Algorithm blog

Claire Turnbull’s bio states her qualifications alongside what users can expect to see.

By doing so, you set the expectations for your audience, and will gain followers who enjoy your content and will engage with them.

2. Story Highlights

Another Instagram feature you need to take advantage of is its Story Highlights. 

Highlights are collections of your stories that are pinned at the top of your page, just below your bio. To add your highlights, you can click on the "New" circle and choose stories from your archives. Name your collection and add a cover either from a thumbnail on the story or a custom image from your device’s album. 

Here’s an example of a property developer’s story highlights with customised thumbnails:

TGC Homes' Instagram bio example for story highlights on Unlocking Instagram's Algorithm blog

Your highlights allow you to show who you are and your most relevant or appealing content. This enhances viewer navigation and extends the visibility of your Instagram stories beyond their 24-hour lifespan, offering a lasting impression of your curated collection.

Highlights contribute to a well-organised, engaging, and visually appealing page that can, in turn, positively influence Instagram’s algorithm.

3. Posting Reels

Instagram’s algorithm will show your short-form video to non-followers, making it an ideal way to grow your IG followers.

In May 2024, Instagram updated its algorithm to benefit smaller creators. When using trending music for your Reels, your content will be intentionally shown to a small group of non-followers instead of immediately competing with large pages’ content. If your reel performs well in this subset of viewers, it will be recommended to more people as long as it still has a good performance. Take advantage of this opportunity and get creating high-quality reels. 

Expert tip: When posting Reels on Instagram, make sure that there are no watermarks from third party apps you may have used to edit the video. Otherwise, create your Reels directly on the app. Instagram’s algorithm appears to favour original and high-resolution content. 

4. Avoid Engagement-baiting

Instagram has become strict about what people post; usually prompting warnings to those who use language that urges people to engage with their posts. 

Try to avoid "engagement-baiting". You may have seen posts which say "comment ‘yes’ to claim…", "tag a friend for a free…", or other captions and content which urges their audience to share and/or react to the posts. 

If Instagram’s algorithm detects this on your post, your content may be removed or is ranked lower in the feed.

If you have dedicated followers who look forward to your high-quality content, their active engagement should come naturally.

5. Encourage Engagement

Use these tips to increase the engagement of your posts without violating Instagram’s guidelines: 

  • Ask for your audience’s opinions "Let me know in the comments what you think about…"
  • Be genuine about your intent "If you found this advice helpful, share it with your friends…"
  • Use Instagram’s engagement-driving stickers such as Questions, Polls, and Emoji Sliders. Interactions are a huge factor for the algorithm.
Instagram engagement stickers example for Unlocking Instagram's Algorithm

 

Expert tip: Comment on your own posts or reply to your own story stickers to encourage others to do the same. Add questions of further context through comments to start conversations and make sure to react and/or reply to all replies.

6. Use of Hashtags

Many people ask - "are hashtags dead on Instagram?". 

Let’s settle this - no, they’re not dead, and hashtags are still recommended. You can add up to 30 hashtags on your post, however, we suggest to only use 3-10 relevant ones.  

Where should you put your hashtags?

You can put them either in the caption or in the comments. Instagram’s algorithms will read those hashtags regardless of the position.

Hashtags enhance searchability and visibility. Use popular and niche-specific ones to reach broader audiences. Also create and use a branded hashtag for brand recognition and simplified content search by your audience.

Taplink conducted research and saw that for accounts with less than 5k followers, posts with visible hashtags in the captions perform better in terms of engagement. So, if you have 5k followers and less, add those hashtags on your caption.

7. Link in Bio

We usually see content that includes "See the link in my bio for…" when we need to refer our followers to external links.

There are ongoing debates whether Instagram is intentionally restricting content that uses these phrases, as this action leads users outside of the platform. 

But is this true? Does telling my audience "click the link in my bio" decrease my engagement?

Well, yes and no.

Instagram has recently updated that users can now add up to 5 links in their bio, but only the first link is visible on your page. 

Leading people to the link in your bio is an effective way to get them to your desired location. However, casual scrollers probably won't stop scrolling to go to a link in the bio. Chances are, they would just keep scrolling. 

For your brand on Instagram, try to limit the use of these phrases. Instead of always using the link in your bio, you can also use the comment section which then enhances engagement. 

8. Engage with Larger Pages

Network or engage with larger pages within your niche boosts your own page. Find similar content and target audiences, likely among pages you already follow. Add thoughtful comments on their content and this may lead to collaborations or shout-outs. Avoid generic messages to maintain authenticity.

9. Repurpose Content

Reposting old content may be tricky when your audience realises that they have seen the posts before and are confused as to why you’re reposting them. The worst that could happen is that they call you out for recycling content if you repeat this often and potentially unfollow your page. 

We think if you select popular content from a reasonable time period before, like more than 4 to 6 months ago, you will be fairly safe to repost and maybe just freshen up the caption. 

Don’t forget to check if there’s any content you can update. For instance, your "2023 Autumn Fashion Tips" that performed well could be updated for this year.

Another tip is to repost or share your content on other platforms.

Always link back to your original Instagram post or page. This way, when people see your content on other platforms, they can go to your main Instagram page and see what other content you share which may appeal to them. 

10. Consistent Posting

Instagram’s algorithm favours pages and accounts that are consistently active and this increases the possibility of your content being shown to your followers and target audiences. 

Consistency in posting schedules not only aligns with Instagram's algorithm but also signals reliability to your audience, reinforcing your brand's commitment and reputation.

Consider scheduling prepared content for automatic posting, available for posts and reels with a Business or Creator account. 

On the Instagram app, in the prepared post, go to Advanced Settings and toggle the Schedule switch on. Choose the date and time you want your content to be published and click Share. You can also edit or delete these posts by going to Scheduled Content within your menu.

Instructions on how to schedule posts and reels on the Instragram app

You can also schedule up to two weeks in advance using Meta Business Suite. 

11. Quality not Quantity

While staying active and maintaining a consistent posting schedule is advised, prioritise content quality over quantity. Avoid posting solely for the sake of it, as this can overwhelm your audience and diminish engagement. Unsatisfactory content may lead to decreased post performance and be tagged as low-quality by the algorithm.

12. "Am I Shadow Banned"?

"Shadow ban" is usually experienced on X (formerly Twitter) resulting in decreased post reach and engagement. Instagram also encounters this restriction, limiting content visibility to your audience.

Instagram does not technically use the term “shadow banned” but they do provide guidelines on page activities that may cause restrictions on your account. 

To check your page’s status, go to Instagram - Settings -  scroll down to "Account Status" where you will see this:

Instructions on how to see your account status on Instagram

This lets you know if there are any restrictions on your page and what actions you need to do to fix this.


How to Handle Negative Online Reviews

Managing online reputation effectively is crucial for businesses. According to Invesp, 88% of customers say that their purchasing decisions are influenced by online reviews as much as personal recommendations.

While negative feedback cannot be eliminated, it can be managed and leveraged as a source of valuable insights. It is impossible to please everyone, which means someone inevitably is going to say something negative about your business on social media or online review platforms such as your Google Business Profile. 

According to a study in the Journal of Consumer Research, customers are more likely to share negative experiences twice as much as positive experiences. Therefore, it is important to find and utilise ways to manage negative online reviews and their potential impact on your business.

Here are 10 pointers on how to handle negative feedback:

  • Avoid engaging with trolls and defamatory reviews
  • Respond promptly and mindfully 
  • Don’t delete genuine comments
  • Take sensitive conversations offline
  • Acknowledge criticism 
  • Find solutions and potentially turn critics into fans
  • Use feedback as fuel for growth
  • Handle negative posts professionally 
  • Request the removal of fake and misleading reviews and delete comments that only serve the trolls
  • Have a heart

Keep reading to learn how to integrate these valuable tips. 

online negative reviews and feedback

 

Don’t feed the Trolls

  • Keep an eye out for people just looking to cause trouble.
  • Troll-baiting can get ugly quickly. Avoid confrontation.
  • If a review is clearly defamatory ask the site to have it removed.
  • You can also block the user on Facebook.

Engage Mindfully

Be mindful of negative comments and respond to the complainer as quickly as possible. Ignoring a problem is only going to make things worse. Negative comments, when left unattended, tend to snowball quickly. When someone expresses a negative opinion about your brand, respond calmly and courteously. More importantly, avoid getting personal and never engage in an attack or retaliation.

See this example showing how Eden Orchards was able to use this feedback on their ad to explain their packaging choice.

Eden Orchard new product negative feedback handled appropriately. How to handle negative reviews example from eden orchards.

 

Don't delete the comment

Deleting valid comments will anger the customer and they might end up telling more people about this experience. 

Instead of deleting, respond by acknowledging the situation and that you would like to come to a resolution and offer a means of contact offline. Social media can be a great channel to surface a problem, but it's not always a great place to try and solve it.

There's nothing to be gained by picking a fight with a customer or community member online, and it can put the brand reputation at risk.

Find a Solution

When dealing with complaints, it is crucial to discern between customers  who are simply venting their frustrations, and those who are genuinely sharing their experiences to help you identify what needs to be improved in your business. 

Through these complaints, you may decide to act proactively and find solutions for your customers and discover how your business can develop moving forward.  

Remember not to take these complaints to heart, embrace the criticisms as these will help improve your business. In a survey conducted by Harris, it found that among customers who received responses for their negative reviews, 18% of those became loyal customers as a result. Now that’s a turnaround any business would be happy with.

Use Feedback as Fuel for Growth

Criticism or complaints online can be painful, but in reality, they're a gift.

Consider critical posts as opportunities to identify weak links in your operations, communications, or customer service processes. Even if you can’t solve the problem immediately, simply acknowledging the issue, apologising, and communicating what you're doing to investigate or address the problem can go a long way towards mending fences with an upset customer.

Often, the act of communicating and acknowledging the misstep can turn a critic into a fan, simply because many companies don't do it well or at all.

Dealing with Negative Posts and Trolls

Community dialogues, such as on social media, should be authentic and balanced. A degree of negative feedback is to be expected and at this point, you know how to avoid trolls, directly address concerns, and find solutions.

However, there are some matters that require further attention: for example, posts with offensive and sensitive material and those with profanity may be immediately taken down or deleted.  

Extreme trolling is also an entirely different matter. If they repeatedly breach your community guidelines, you can ban the user from your page. If they violate Facebook's terms, do not hesitate to report them.

Never get personal 

Be considerate and provide a unique response, but avoid getting personal and never engage in an attack or retaliation.

Request Fake or Misleading Reviews Be Removed

Reviews may not all be reliable - some users mistakenly review a company that has a similar name or possibly spam. When reported to the platform, these types of reviews may be removed because they typically violate terms of service agreements.

Have a Heart

Remember, behind these negative comments, complaints and criticisms are people who may have felt dissatisfied with their experience in your business. 

Keep in mind that their complaints are valid and what may seem straightforward to you may seem confusing to the customer. So be patient, address their concerns by also apologising, and find solutions.


Do I Need Google Search Console for My Website?

Google Search Console (GSC) is a free tool provided by Google that helps website owners monitor their website's performance in Google search results and will alert of any technical SEO issues. By connecting your website to Google Search Console, you can see how many people visit your site, which keywords they used to find your site, how Google crawls and indexes your website, and if there are any issues with your site that need resolving.

Below are some of the tasks you can accomplish using GSC:

  • Monitor how your site is performing on Google
  • Submit Sitemaps and Individual URLs for Crawling: A sitemap is a file that provides information about the pages on your site to search engines. By submitting your sitemap, you help Google better understand the structure of your site and index its content more effectively.
  • Check Indexing Status: See which pages of your website have been indexed by Google and which ones have not.
  • Identify and Fix Errors: Google Search Console alerts you to any crawl errors, server errors, or other issues that may be affecting your site's visibility and ranking on Google. By addressing these errors promptly, you can ensure that your website is more search engine-friendly and user-friendly.
  • And more
The importance of having Google Search Console on your business website

 

Why do businesses need to have Google search console connected to their website?

This is a valuable tool for understanding how their websites are performing in search results and identifying potential issues that could be affecting their website's visibility. By monitoring the data in Google Search Console, business owners can optimise their website's content and structure to improve their search rankings and drive more traffic to their website.

To find out how to connect your site and a comprehensive guide to the various tools within GSC, check out SEMrush’s GSC 2023 Guide 

 


10 Necessary Steps to Protect Your Facebook Page

Last Updated on Friday, May 5th, 2024

Facebook is a valuable tool for businesses and individuals alike but it's crucial to ensure that your Facebook page is secure from potential hackers. Cybersecurity breaches can harm your reputation, damage your business, put sensitive information at risk and cost you time and money. Therefore, it's essential to take steps to protect your Facebook page from being hacked.

Here are our top ten necessary steps to secure your Facebook Page:

Step #1  Use strong passwords

Ensure your passwords are a random mix of at least 14 to 16 characters - letters, numbers and symbols, and avoid using common phrases or words.

So long as you are using a strong password – along with 2FA – you shouldn’t need to change your password that often. However, some security experts suggest changing your password every 90 days or at least once a year.

You can also consider using a password manager like Bitwarden or 1Password for secure password management across devices. Keep in mind that while convenient, built-in managers may pose security risks if your device is stolen.

Step #2  Enable two-factor (2FA) or multi-factor authentication (MFA) – a MUST

Two-factor authentication is an additional layer of security that requires a code to be entered along with your password. This code is usually sent via text message or generated through an app. By enabling two-factor authentication, you can significantly reduce the risk of your Facebook account being hacked.

In fact, if you’re running Meta ads, your ads will quite possibly perform better so long as EVERY admin of your Page has 2FA set up. And you might see an ever so slightly better organic reach for your posts too.

You access 2FA under your Password and security settings.

Although most use SMS to receive a code via text message for 2FA this is actually not the most secure way to set up 2FA as phone numbers can be spoofed.

So, for optimal security, it’s much more effective to use an Authenticator app. Google Authenticator (iOS or Android) and Duo Mobile are among the top authenticator apps.

Many online services not just Facebook - Amazon, Dropbox, Google, PayPal, Slack and Twitter all support authenticator-generated codes as an alternative to SMS-based codes. All the apps can be used for multiple accounts, and you don't need to have a cellular connection, or even Wi-Fi access, on your phone for the codes to work.

 

Step #3  Do not share your login credentials

Never ever share your login credentials with anyone, for any reason. To share access to your business page, use Business Manager or Business Suite and add Admins with appropriate roles and ensure they also have 2FA set up.

Step #4  Monitor your account activity

Monitor for any suspicious or unauthorised access. Check for any unusual login locations, device types, and login times. Get in-app notifications and emails about unrecognised logins by going to Password and security settings and select ‘Login alerts’.

Also check your old logins and remove all logins on devices you no longer have access to or don’t recognise.

Step #5  Account access

Regularly review who has access to your account and remove anyone who has moved on or should no longer have access.

Also review third-party apps connected to your account. Remove old and unnecessary apps or manage their access to your information.

Step #6  Keep your operating system and software up-to-date

Make sure to keep your operating system and software up-to-date, including your web browser, antivirus, and other security software. Regularly updating these components will protect you from known security vulnerabilities and improve the overall security of your system.

Step #7  DO NOT click on suspicious links

Hackers often use links to gain access to your Facebook account. Avoid clicking on suspicious links sent via DM and/or email – from Meta, an unknown source or even your trusted friends as they could have been hacked. And especially not if they contain a message urging you to click.

Phishing is rampant these days and the scammers are getting cleverer by the day; it’s all too easy to fall prey to something that looks too good to be true. If in doubt, do not click! And, if sent via email, check the full sender’s email – often the scammers don’t even bother to cover the actual email address – which could look totally suspicious or could look plausible but will have something odd about the address like an extra part to the domain like this “mail.nzpost.co.nz”.

You can check legitimate Facebook emails by going to your Password & Security settings and selecting Recent emails under Security checks.

Step #8  Don’t share password details

These are common are where hackers try to trick you into revealing your login credentials or other sensitive information. Don’t respond to emails or messages requesting your password or other login details.

Step #9  Log out of your account after use

Always log out of your Facebook account after using it, especially if you’re using a shared or public computer.

Step #10  Large following? Consider hiding

You might want to hide your Friends and Followers on your personal profile if you have a large number of them. You can do this by going to your account settings, scroll down to Audience and visibility and manage who can see your Friends and Followers. This is particularly important for profiles that get impersonated as it looks very enticing to a scammer to be able to act as you and try to scam your entire network.

You can also “lock” your profile so that only your friends can see your shared information and posts. Go to your account settings and scroll down to Audience and visibility to see 'Profile locking'.

Let’s connect!

Make sure you’re following my Facebook,  Instagram and LinkedIn page to stay up to date with all things social media marketing.


Instagram’s Latest Updates for 2022

Instagram has kept us hopping this year! Our team has noticed several new features added to Instagram's reels, posting functionality, API, and more... Let's have a look at the latest updates and how they can work in your favour.

Pinned Posts or Reels

Instagram has launched a new feature to allow users to pin up to three posts or Reels to the top of their profile grid. For users of Facebook, this tool will be familiar as we have always been able to pin posts to the top of the Page.

The ability to pin a specific post to your profile is a welcome feature for users who want to highlight their favourite posts that may have been buried somewhere in their photo grid. The feature could also be useful for those who post frequently but want to highlight a specific post. Currently users have the option to pin Stories to their profile and now also their posts or Reels.

How to Pin a Post:

  1. Select a photo or reel on the navigation page
  2. Click on the three dots in the top right corner
  3. Select “Pin to your profile” and that’s it!
Cre8ive Marketing Dunedin Digital Marketing Agency Instagram Post
Cre8ive Marketing Dunedin Digital Marketing Agency Instagram Pin to Profile

 

Once you have pinned a post, it will appear on the top of your profile page with a push-pin icon. To unpin a post, enter your profile page, repeat the steps above and select “Unpin from your profile”.

Auto Captions on Reels

Want to watch a Reel without disturbing others? Auto captions function in Instagram can help you do that.

Rolling out earlier in 2022, this feature will let viewers watch a Story or Reel without having the need to turn on their volume. Anyone speaking in the video – their words will be automatically displayed in the caption. By default, it's turned on to make Reels more accessible and easier to consume.

To turn on the auto caption for the Reel you are watching, simply click on three dots on the top right corner of the Reel -> manage captions -> turn on the “Captions” button. To add Auto captions to the Reels you are creating, click the “sticker” button and select “CAPTIONS” in the list.

Cre8ive Marketing Dunedin Digital Marketing Agency Instagram Auto Caption

 

90 Second Reels are Here

Now you can create a longer video, up to 90 seconds. The time limit expansion should provide users the opportunity to better communicate with their audience and showcase their offerings.

"You will have more time to share more about yourself, film extra behind-the-scenes clips, dig deeper into the nuances of your content, or whatever else you want to do with that extra time," says the official Instagram blog post.

New Stickers for Reels

The Poll, Quiz, and Slider stickers, previously only available in Stories, will now be available on Reels as well.

Try to poll your audience on questions, test your viewers’ skills, and ask them to share their feelings by adding Instagram stickers to your Reels.

No matter the content of your Reels, these will increase a level of interaction for your audience.

Cre8ive Marketing Dunedin Digital Marketing Agency Instagram Reel Sticker

 

Templates for Reels

Instagram now allows you to select the existing Reels and use them as templates to create your own!

When you find a Reel that has a “Use template” button above the poster’s user name, you can click on that button and enter the template editing interface.

Simply on “Add media” button and add or replace media sources inside. You can add both photos and videos as materials for your new Reel. Once you have finished, you add stickers, audio, and special effects as normal.

With this function, it is now easier than ever for you to easily create Reels without having to spend all your time editing and creating them from scratch.

Cre8ive Marketing Dunedin Digital Marketing Agency Instagram Use Templates

 

Import Own Audio to Reels

The updated Instagram now allows you to add your own audio (voiceover, sounds, music, conversations, etc.) into your Reel-making!

You can save the desired audio file to your local mobile storage and add it as your own audio to your Reel. You will see the new button called “Import” next to the “Saved” button once you click on the “Music” icon when making your Reel.

Cre8ive Marketing Dunedin Digital Marketing Agency Instagram Import Audio

 

API Opened Up for Reels

With Instagram Meta announcing that it is launching the Reel APIs for external uses, the third-party platforms will be able to create and schedule Reels and manage related activities in their Instagram accounts.

With API access, third-party platforms like Hootsuite, Later and Sprout Social can keep track of their social posts much easier and they can track cross-platform posts and activities in one place. The current API enhancements include Content Publishing, Insights, Comment Moderation, Hashtag Search, Business, Discovery, Mentions, Promote API, and Instagram Basic Display API.

Reels Cross Posting

Want to create a Reel for different platforms? Instagram’s new cross-posting function makes it easier to do that. Now you can automatically cross-post Instagram posts, Stories, and videos (Reels) to Facebook.

To check your cross-posting settings, tap your profile picture, then the menu icon. Choose “Settings” -> “Account” -> “Sharing to other apps” and then you can see the accounts liked to your IG account.

A great way to re-purpose your content and extend your reach!

More NFT Testing

Another new feature coming on Instagram Meta! Instagram Meta is now testing non-fungible tokens (NFTs). The token collection is expected to include art, images, videos, music, and trading cards. The initial test involves a small select group of U.S.-based creators and collectors. For this test phase, they're expanding access to more countries, so it won't be long until NFTs are widely available on Instagram.

Provide/Get Quotes for Services on IG

One more new function on Instagram Meta – they are testing a “Get Quote” button with select businesses. This button will allow the users to create questions in their profile or add a “Get Quote” sticker to their Stories to ask their customers questions.

Once customers fill out the questionnaire, they can then quickly request a quote from the business about a product or service. This new feature facilitates e-commerce leads and business-customer conversations.

Instagram's New 'Notes' Test

Instagram is also testing a new message function called “Notes”.

On the top of your inbox page, the user can create notes and see the notes created by their followers whom they have also followed back. You can create and share a note by clicking on the “+” button, inputting the message (no more than 60 characters), and sharing it with whoever you want to send the messages to.

Replying to a note will trigger a chat thread with the note creator, which will be private and only accessible to two of you. The notes are going to remain on your page for 24 hours and will be deleted automatically after that.

As it is still in the testing stage, it may not appear on all the users’ devices now but it is already on its way!

Cre8ive Marketing Dunedin Digital Marketing Agency Instagram New Notes

Management Capability Development Fund

Cre8ive Marketing offers services that are registered with the Management Capability Development Fund where small businesses may quality for up to 50% of the cost of training.

These three training courses are registered with this Fund: In-depth Social Media Training, Learn how to create a digital marketing strategy and Improve Your Website’s Online Visibility

Small businesses may qualify for funding to help pay for services such as training workshops, courses and coaching that build the management capabilities of their owners and key managers. Management Capability Development funding is only available through the Regional Business Partner Network (RBP) Growth Advisors and can be used with service providers registered with the RBP Network.

Funding may be provided to a business where the Growth Advisors have identified a need for management training as part of an action plan to support the business owner to grow and innovate their business. Business owners are then able to select a service from a registered Service Provider.

For more information on the Management Capability Development Fund or to find your local Growth Advisor go to www.regionalbusinesspartners.co.nz


InShot: All-in-one Video Editor

 

We know there are a multitude of benefits that video can have for businesses. However, more often than not people feel out of their depth when creating video content. Inshot is a video editing app which can be a game-changer for businesses wanting to create engaging content for their audience but just don’t know where to start.

InShot is a feature-rich app that lets you drill down into all sorts of editing and enhancement options. Just about everything you’d want to edit on a video can be done within this one app, and there are all different payment options so you can invest as much or as little as you want.

Some of the video editing features that InShot includes are:

  • Video trimming
  • Video splitting
  • Merging video clips
  • Importing photos or images
  • Applying various filter effects
  • Adjusting speed of video
  • Adding music or sound effects
  • Adding voice-over effects
  • Adding animations, stickers or text to videos

Steps to using InShot Video Editing App:

1) Download the app

First off, you’re going to need to download the free app from either the Apple store or Google play. 

2) Import and edit videos and images

The InShot app serves as a 2-in-1 editing tool because you can also edit photos. When you open the app, you’ll be asked to choose between importing photos and videos, editing photos and videos, or making a collage.

Once you select a photo or video to edit you should first adjust the canvas. For example, we recommend 1:1 or the square aspect ratio for video posts on Facebook and Instagram and 9:16 for Reels/Stories. From here you can crop it, trim it, add a background or integrate other visual and sound effects. These basic video editing tools are pretty decent for a business but there are far more exciting tools on offer.

3) Add sound and music

After you’ve made basic edits to your photo or video, you can then add sound effects, voice-over effects or music. InShot gives you the option to import a song from your device, or choose from the app’s music collection.

After you’ve selected sounds and music, you can control the volume of each using sliders.

4) Add text

Next, you’ll be able to add text onto the video. There is a wide array of font styles and colours to choose from. The text can be moved around the screen to get the perfect placement. InShot allows you to select start and end times for when you want the text to appear and disappear in your video. 

5) Add  animations and stickers

Inshot allows you to add custom animations, stickers and GIFs to your video for that fun, personal touch. 

6) Save and share

Once you’ve finished editing your video, all you need to do is hit the ‘save’ button in the InShot app. This will begin the rendering process, which may take some time. Once rendering and conversion is complete, the video will be saved and can be easily accessed in your Inshot gallery. From here you can share it directly to your social media channels.

InShot Pricing

The free version of InShot has a wide variety of tools you can access. However, if you like the app and plan to use it a lot, you’ll probably want to upgrade at some point, or at least spend some money on the enhancement packs you’ll use over and over. You can either do one-off purchases of enhancement packs or be a subscriber.

InShot Pro is the app’s premium version and it doesn’t have any limits on the effects, filters, stickers and transitions you can use. Plus, you won’t see the InShot watermark on your creations and there aren’t any ads.