This Privacy Policy describes our policies regarding the collection, use and disclosure of personal Information when you use our service. Cre8ive Marketing Limited (“Cre8ive Marketing”, “we” or “us”) will not use or share your information with anyone or in any manner except as described in this Privacy Policy.
We comply with the New Zealand Privacy Act 2020 (the Act) when handling personal information. By using our website or subscribing to our communications, you acknowledge the collection and use of information as described in this Privacy Policy.
Information We Collect
User-Provided Information:
You provide us certain information about yourself, such as your name, email address, and other personally identifiable information (all referred to as “personal Information”) if you subscribe for monthly e-newsletters (held by Mailchimp; an email marketing software company). If you correspond with us by email, we may retain the content of your email messages, your email addresses and our responses.
Information Collected Through Cookies and Other Technologies:
Cookies are small text files - containing letters and numbers - which are downloaded by your computer when you access and use certain websites. We use cookies and similar technologies to improve website performance, analyse visitor behaviour, remember preferences, measure advertising effectiveness and provide relevant marketing.
Google Analytics and Mailchimp are services that use several cookies. The cookies integrated within Google Analytics are used to help us gather information about how the website is used by visitors. The information is not personally identifiable, and is simply used to track the level of service our website is providing. More information on the cookies used through our use of Google Analytics can be found on Google’s Cookies & Google Analytics page.
Indirect Collection of Personal Information
We may use trusted third-party service providers, including Google Workspace, Dropbox, Mailchimp, Meta, Google Analytics, Google Ads, WordPress hosting providers, MYOB and other business systems to help deliver our services. In some circumstances, we may also collect personal information indirectly through referral sources, or publicly available sources. Any such information will be collected, used, and managed in accordance with the Privacy Act 2020.
You have the right to request access to, and correction of, your personal information in accordance with the Privacy Act 2020.
Marketing Purposes
We may use cookies and similar technologies from third-party providers such as Google, Meta, or LinkedIn to help measure advertising performance and improve the relevance of our marketing communications.
Mailchimp also uses web beacons in the emails they send to Cre8ive’s subscribers, on our behalf. Web beacons track certain behaviour such as whether the email was delivered, when it was opened and whether the links within the email were clicked on. Similar to cookies, they also collect information such as the IP address of the computer you are using, browser type, email client type and other similar information. Mailchimp uses this information to measure the performance of our email campaigns and provide us with analytical feedback.
Third-Party Analytics Services
Cre8ive Marketing uses third-party services including Google Analytics and Mailchimp to help us understand website usage, improve communications, and manage email marketing activities.
These services may collect information such as:
- browser and device information
- IP address
- pages visited and time spent on the website
- referral sources
- email engagement data (such as opens and link clicks) where you subscribe to our communications
Where you voluntarily provide contact information through forms or newsletter subscriptions, this information may also be processed through these service providers.
Some of our trusted software providers store or process information outside New Zealand. Where this occurs, we take reasonable steps to ensure your information receives appropriate protection consistent with applicable privacy laws.
Social Network and Platform Integration
The service may be integrated with social media networks and other platforms (e.g. Facebook, LinkedIn) where there may be information shared between us and those platforms. For example, if you interact with our service through Facebook or another social media account such as a plug-in, then you may be granting us ongoing access to certain information from that social media account. If you do not want a social media platform to collect or share information about you, please review the privacy policy and privacy settings of the applicable social media property before using such features on our service.
How We Use Your Information
We use personal information to provide and improve our services, communicate with clients and subscribers, manage enquiries, deliver marketing communications, maintain website functionality, and improve user experience.
By providing us with your email address, you acknowledge that we may send you service-related e-newsletters, notices and promotions. If you do not want to receive our emails, you may unsubscribe from email communication with us by clicking ‘Unsubscribe’ at the bottom of the email.
We may use certain personal information about you and/or your User Content internally for purposes such as analysing how the service is used, maintaining security and improving content.
How We Share Your Information
We will not rent or sell your personal Information to anyone else. We do not encourage the transmission of sensitive information, including payment card details, by unsecured email or text message.
We may disclose personal information where required or permitted by law, including to comply with legal obligations, enforce our terms, or protect the rights, property, or safety of Cre8ive Marketing, our clients, or others.
Links To Other Sites
Our website contains links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We recommend you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third-party sites or services.
How We Protect Your Information
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, or alteration.
Your Choices About Your Information
You have the right under the Privacy Act 2020 to access and correct the personal information we hold about you. You may choose to do any of the following at any time:
- Decline to Submit Information: You may of course, decline to submit Personal Information through the service, in which Cre8ive Marketing may not be able to provide certain services.
- Update Account Information: You may update or correct your Personal Information at any time by contacting us directly.
- Unsubscribe from emails: You may unsubscribe from marketing communications at any time using the unsubscribe link or by contacting us directly.
- Blocking cookies: Certain browsers may be configured to notify you when you receive cookies, or allow you to restrict or disable certain cookies. If you choose to disable cookies, however, that could affect certain features of the service that use cookies to enhance their functionality.
Social Media Community Guidelines
We utilise several social media platforms, including, but not limited to Facebook, Instagram, LinkedIn, and YouTube. To ensure everyone can participate without being exposed to inappropriate content, offensive language, or discriminatory views, please read and adhere to our community policy.
We reserve the right to remove materials that include, but are not limited to, the following:
- Expressions of hate
- Use of profanity, obscenity, or vulgarity
- Remarks with potential prejudicial, racist, inflammatory, pornographic, misleading, deceptive, false, or libellous content
- Display of nudity or offensive imagery, including in profile pictures
- Defamatory statements towards individuals, organisations, governments, or entities, including false representations
- Name-calling and personal attacks
- Comments primarily driven by commercial motives or intended to sell a product
- Statements infringing on copyright or someone else's intellectual property
- Repeated spam comments from individuals or groups
- Sharing personal information about yourself or others, including identifiable details, email addresses, phone numbers, or private addresses
- Inclusion of commercial advertising material
Changes To This Privacy Policy
This Privacy Policy is effective as of 6 August 2026. We may update this policy from time to time to reflect changes to our services, website functionality, legal obligations, or privacy practices. Any updates will take effect once published on this page. We encourage you to review this Privacy Policy periodically.
Contact Us
Requests to access or correct personal information can be made by contacting us using the details below. We will respond within the timeframes required under the Privacy Act 2020.
If you have any questions about this Privacy Policy, how we handle personal information, or your experience with our website, please contact us at:
- Email: cre8ive@cre8ive.co.nz.
- Phone: 03 474 1075
- Address: 19 Royal Terrace, Central Dunedin, Dunedin 9016